Technology Services

Xchanging solutions are deployed internationally to support customers' back-office operations. Developing and supporting products for the range of customers and markets in which Xchanging operates requires accurate technical knowledge and expertise. That is what makes Xchanging clearly stand out from the rest. It is a company built on the energy, talent and potential that each employee brings to the organization. In addition, Xchanging believes in developing the potential of each employee through focussed training programmes on and off the job.

Specialized IT Services

A large pool of software professionals enables Xchanging to offer expertise in technologies such as:

• Microsoft Technologies
• Java Technologies
• Oracle Technologies
• Databases - DB2, Oracle, SQL Server
• UNIX Administration
• Yantra
• Pega
• OTM

Through the above, the IT services available to our customers include:

• Handling complete software lifecycles
• Project Management
  • Planning
  • Monitoring and control
• Business and functional analysis
  • Business Specifications
  • Functional Specifications
• Application Design
  • Application Architecture Design
  • Technical Specifications
• Application Build
  • Programming & Unit Testing
• Testing
  • System Testing
  • Performance Testing
  • Scalability Testing
  • Security Testing
• Issue Analysis & Resolution
  • Application Support
  • Problem Resolution
  • User Support
  • Help Desk
• Documentation
  • User Documentation
  • Release Documentation
  • Technical Documentation

Processes and Methodologies

• Well defined development processes and methodologies to deliver quality applications
• Work progresses on 'end to end' Application Development and Support processes to manage the hand offs between teams and across management boundaries in different physical locations around the world
• ISO 9001:2000 Quality Management System
• CMMI L5 compliance processes
• Elaborate Metrics system
• Improvement councils - Technology, Defect prevention, Metrics
• Prince-2 Project Management methodology

Technology Products

• GENIUS - integrated and complete insurance solution for general lines (P&C)
• Brokasure - comprehensive solution for wholesale broking organisations
• IRIS - international insurance and reinsurance solution
• ELGAR - international reinsurance recovery and credit control solution
• Tracker - for workflow management
• People portal for supporting self-service HR capabilities
• Sourcing portal for procurement services
• A series of point solutions for securities processing

 

The technologies worked on include - C#, .NET, Java, SAP, Oracle, VB, AS 400, RPG / ILE, Synon, ASP and SQL.

Technology Services is adept at utilizing its resources and excellent delivery capabilities to provide IT solutions that help customers compete more effectively. Its unique IT capabilities and rigorous software development life cycle help in defining winning strategies and easily and systematically implementing them. With its distinctive blend of people, processes, culture and IT capabilities, Technology Services provides best of breed solutions to Xchanging and its customers, giving them the competitive edge they need in their market place.