People
It’s all about our people

CPA Global believes that its strength lies within the talent it attracts, motivates, and retains. The organization in all its initiatives consistently work towards its key constituent - its people.

Our approach

The following model encapsulates our approach to 'realise value for everyone who works with us'.

Recruitment strategy
  • Objective is to attract, motivate and retain the best talent in the industry
  • Organizational capability enhancement through strategic workforce planning
  • Robust and scientific system of selection
Compensation and benefit philosophy
  • Remuneration and compensation are aligned with market standards
  • Emphasis is on rewarding performance
  • Encouraging team work
  • Consistent and fair
  • Variety of benefits that go beyond the standard industry norms
Performance centric
  • Performance expectations are associated with organisational goals
  • Scientific job evaluation process to map each job role and allow horizontal and vertical growth
People development
  • Global Learning and Development function offers a broad range of learning experiences
  • Training delivered by global subject matter experts
  • Opportunities provided to self map growth and suggest training options
Career growth
  • Culture of leadership at all levels
  • Ongoing career development for most promising individuals
  • Scientific 'job evaluation' process vetted by experts
  • Opportunities for mobility of roles and locations
Relationship building
  • Foster an environment of transparency
  • Comprehensive employee communication framework to encourage positive and healthy information flow across the organisation
  • Continuous constructive feedback encouraged
  • Employee Satisfaction Survey conducted annually. Results discussed with people and acted upon.
At CPA Global we fuel aspirations by giving opportunities to grow, nurture talent by giving right platform to showcase ability and make leaders by giving an open, engaging and a value-driven work culture. Entrepreneurial drive and a superior ability to work in an ever complex, competitive and changing business environment along with uncompromising values, is what makes a true CPA Global employee.

Awards & Recognition
Rated the world leader in intellectual property outsourcing and retained its second place overall for core legal services outsourcing in the Brown-Wilson Group's Black Book of Outsourcing.

Recognized as a 'pacesetter' in the legal services outsourcing industry by leading business intelligence and research firm ValueNotes.

Achieved the highest position of any pure-play legal services outsourcing provider in the International Association of Outsourcing Professionals' (IAOP) Global Outsourcing 100 in 2010 for the second year running.

Awarded with the Innovation in Outsourcing Award by The European Outsourcing Association in 2010.


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