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Apprenticeship Program |
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Experience: 6 months to 1 Year |
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Education: BE/B.Tech or MCA |
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Location: Noida |
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| Are you ready to kickstart your career and gain valuable hands-on experience? |
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| We're thrilled to invite you to join Adobe’s Apprenticeship program. |
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| Why Choose Adobe’s Apprenticeship Program? |
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Launch Your Career: Acquire in-demand Adobe technical skills to boost your competitiveness.
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Gain Practical Skills: Collaborate with Adobe experts on real time projects. |
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Build Your Network: Network with Adobe professionals across departments to enhance opportunities. |
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Personalized Mentorship: Receive tailored support from experienced mentors throughout the program. |
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Flexible Learning & Upskilling: Blend on-the-job experience with personalized learning sessions. |
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| About Adobe : |
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Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. |
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| Program Details |
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Designation: Associate Technical Product Consultant
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Program Duration: 6 months |
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Stipend: Competitive as per Adobe norms |
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Work Model: Hybrid and work from office |
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Shift Timing: Rotational including night shift |
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Evaluation Process: 3 Interview rounds including an online test. |
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| Role Description: |
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| Adobe passionate, enthusiastic is looking to engage and groom and product support focused talent who are recent college passed out with six months to one year experienced to join its India Customer Engineering business unit, which onboards new customers and is SPOC of Ultimate Customers. |
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| Areas of exposure during the Apprenticeship Program: |
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Adobe seeks to employ passionate, enthusiastic, and product support-focused candidates in the India Customer Engineering business unit, which caters to Adobe Experience Cloud products.
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Technical Support Consultants provide accurate and timely technical support to Adobe customers via telephone and portal. They will resolve complex and technicalsupport issues with varying degrees of priority. |
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They address incidents within predetermined service levels, requiring the ability to multitask and prioritise. They carry out projects as assigned and support other team members in representing Adobe professionally. |
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| What You'll Need to Succeed: |
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First point of contact for customer concerns relating to technical issues.
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Act as a customer advocate and represent their needs with internal product teams. |
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Provide extremely timely response and resolution to technical and product inquiries. |
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Deliver resolution results within established Service Level Agreement guidelines. |
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Stay aware of customer business priorities and critical events |
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Provide proactive issue status updates to required parties. |
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Record and document all issues related to customers within established process guidelines. |
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Troubleshoot and qualify cases before escalating to engineering. |
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Answer questions regarding product functionality and usage. |
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Work on high-priority technical issues. |
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Create product content such as knowledge base articles and whitepapers and participate in forums. |
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Working in 24 x7 shift. Good understanding of Front-End dev skills like HTML, Angular JS, React, UI, Javascript, CSS |
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Good understanding of Java, Java EE, Servlets, JSP, Tag libraries, and JSTL skills, combined with a good understanding of Enterprise Java frameworks such as Spring and Hibernate |
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Exposure to PHP, Python, PySpark or related libraries |
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Exposure to Java, web development experience, other Content Management system experience |
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Good understanding of core web technologies including XML, XHTML, Client Server- Side Scripting languages such as JavaScript, and JSP, and web services development using RESTful implementations |
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Application development, distributed application development and Internet/Intranet based database applications. |
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Strong knowledge on Database, SQL queries on any one database |
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Experience in a wide range of Operating Systems |
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Good communication skills, both written & verbal in English |
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Analytical and problem-solving skills. |
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| Adobe is proud to be an Equal Employment Opportunity and a irmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into unlawful agreements with other employers to not recruit or hire each other’s employees. |
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| For any queries, please feel free to write us at
tanya.aggrawal@naukricampus.com |
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Content provided by Adobe
Info Edge India Limited disclaims all warranties against infringement |
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