Requirement 1:

Designation Skill Experience: Work
Location:
Qualification Job reference number/
Auto Req ID
Analyst Service Desk L1 6 months to
3 years
Noida/Chennai/
Bangalore

B.E/B. Tech, B.Sc. or Diploma (3-4 years of University education post High school)

91263BR and 91262BR (Noida) 87755BR and 87764BR(Chennai) 88867BR and 90999BR (Bangalore)

 

Noida
HCL Technologies,
B-39, Sector-1,
Contact Person: Shweta Kalra Time: Monday to Saturday: 10-4 PM
 
Chennai
HCL Technologies,
Arihant Sterling Technopolis, Kandanchavadi,
Old Mahbalipuram Road
Contact Person: Thileepan M.
Time: Monday to Friday: 1-5 PM Saturday: 10-4 PM
 
Bangalore
HCL Comnet Systems & Services Ltd.
STPI Unit, Surya Sapphire, Plot No. 3
2nd Floor, HCL Comnet Block Electronic City
Contact Person: Sumithra Chowdireddigari
Time: Monday to Friday: 1-5 PM Saturday: 10-4 PM

 
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):
 

He/she will be responsible in providing 100 % voice support to the clients and online technical resolution.
The ideal candidate should have:

  • Voice based Technical support experience in a global environment
  • Basic technical knowledge of PCs
  • Knowledge of MS Outlook troubleshooting, Internet and Networking
  • Technical knowledge of operating systems like Windows XP
  • Good verbal and written communication skills
  • The willingness to work in a 24*7 environment
 
Requirement 2:

Designation Skill Experience: Work Location: Qualification Job reference number/
Auto Req ID
ANALYST DC Ops L1 6 months to
3 years
Noida/Chennai B.E/B. Tech, B.Sc. or Diploma
(3-4 years of University education post High school)
58282BR and 60719BR (Noida) 60705BR and 60710BR (Chennai)
 
Noida
HCL Technologies,
B-39, Sector-1,
Contact Person: Shweta Kalra
Time: Monday to Saturday: 10-4 PM
  Chennai
HCL Technologies,
Arihant Sterling Technopolis, Kandanchavadi,
Old Mahbalipuram Road
Contact Person: Thileepan M.
Time: Monday to Friday: 1-5 PM Saturday: 10-4 PM
 
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):
 
  • Incumbent should open for 24X7 operations (Includes continuous night shifts)
  • Should have relevant experience on server support and ticketing tools
  • should have good knowledge in UNIX, Windows and basic knowledge in Networks
  • Experience on production UNIX and WINDOWS servers.
  • Ready to work in only Night Shifts (24x7x 365 model)
  • Fundamental knowledge of Networks
  • Good troubleshooting Skills
  • Exposure to any monitoring/ticketing tool, VERITAS Netbackup and Backup Exec.
  • Good communication skills
 
 
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